How Charlotte's largest health-care providers are upping security

CHARLOTTE, N.C. — Charlotte’s largest health-care provider is rolling out new security practices this month — practices that will affect employees and visitors alike.

Starting in mid-September, Atrium Health is reducing access points to its facilities by 45% and increasing the number of armed security guards at multiple locations. Close to 9,000 employees will also receive training in de-escalation techniques, personal safety tips and active assailant awareness.

“Ensuring the safety and security of everyone who walks through our doors is a responsibility we take very seriously. We are continuously analyzing health-care security trends and listening to feedback from our patients and teammates with the goal of making our facilities a leader in security and one of the safest places in our communities,” says Maureen Swick, system nurse executive and executive in charge of Atrium Health’s security operations.

Atrium employees will also begin using Everbridge, a mobile notification system that provides real-time emergency information.

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