CHARLOTTE — The North Carolina Department of Motor Vehicles says people can renew their state IDs online back-to-back without an in-person visit.
This is part of a series of renewal changes to increase productivity and decrease wait times.
Since October, the DMV has allowed non- and REAL IDs to be renewed online back-to-back and let teen drivers upgrade their licenses online.
According to the state, these expansions have allowed them to serve 80,000 more customers in just nine weeks.
Over the summer, a state audit found the DMV needed to hire more workers and upgrade its systems.
“This completes the implementation of Senate Bill 245 by bringing the same convenience we’ve extended to driver license holders to state ID customers,” said NCDMV Commissioner Paul Tine in a news release. “From teen driver upgrades to back-to-back online renewals, these changes are reducing lines at our offices and making government services more accessible for everyone. We’ve seen incredible uptake already – nearly 80,000 additional online renewals in just nine weeks – and we’re excited to build on that momentum.”
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