New technology could ease travel troubles at Charlotte Douglas Airport

CHARLOTTE — It was a tough weekend of travel in and out of Charlotte Douglas Airport with hundreds of flights delayed each day.

The airport took to social media to apologize for “any negative experiences” as passengers criticized operations online.

A new tool being used by the Transportation Security Administration could ease travel troubles. TSA officers will now be able to tell if you are flying on the day you are supposed to and if you are who you say are, thanks to biometric technology.

It’s something that many iPhone users are already using every day.

>>In the video at the top of this page, Damany Lewis gets a look at the new tech and what you can expect.

(PHOTOS: The most expensive airports to the least expensive)

Damany Lewis

Damany Lewis, wsoctv.com

Damany Lewis is an anchor and reporter for Channel 9.

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