Action 9: Woman says worker at Apple store stole new phone

CHARLOTTE, N.C. — A woman said a worker at the SouthPark Apple store stole her new iPhone 6 Plus.
 
Nanette Stuckey said she bought the phone for more than $800. She was very happy with it at first, but then said, "The screen started flashing between the Apple screen and a red screen. (It) just froze up and started acting funny."
 
So she took the phone to the store to be fixed.

She insists that the worker took it to the back of the store and, when he came back, he handed her a different one.

How can she be so sure?

She said the phone he gave her was a Sprint phone and that she used AT&T. Stuckey said she was "upset, frustrated, thinking this entire situation is just crazy."
 
She believes that the worker stole the phone. Six Apple employees in Florida were charged with a similar scheme a few months ago, accused of trying to sell the phones.  
 
Stuckey said the store defended the worker and told her she must have had a Sprint phone all along.
 
Stuckey admitted that it's her words against the employee's.

"If they can do that to us, wow, they can do that to anybody. What if it was some young 22-year-old, fresh in his career? Would they believe him? Probably not," said her husband, Doug Stuckey, a SouthPark dentist.
 
Stuckey filed a police report and said she hired a private investigator.
 
Apple told Action 9 that it's aware of the complaint, takes it seriously and is looking into it.
 
The Stuckeys said AT&T offered her a new iPhone 6 Plus. Stuckey said there's still a valuable lesson here: Write down the IMEI number on the back of your phone before handing it to anyone.

WSOC