Which financial institution outscored big banks in Southeast on satisfaction

CHARLOTTE — United Community Bank took home top marks from customers in the Carolinas and Georgia, according to this year’s J.D. Power U.S. retail banking satisfaction study.

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Retail customers gave United Community Bank a score of 884 out of 1,000 in what J.D. Power considers its Southeast region. Georgia-based United beat some of this area’s most prominent banks, including Charlotte’s Bank of America Corp., Fifth Third Bancorp and Wells Fargo & Co.. United’s score was the highest in the nationwide study, which assesses 15 geographic regions.

Read the full story here for the Southeast region’s top 10 banks and their scores.

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