Lowe's CEO on improvements, looming ‘tweaks' for retail giant

A Lowe's sign is seen on the outside of a store on March 1, 2017, in Florida.

MOORESVILLE, N.C. — Shoppers will see some changes at Lowe’s stores this spring, the busiest time of the year for home-improvement retailers, but it “will not be perfect,” says CEO Marvin Ellison.

“You will see tweaks,” which includes the product mix on shelves, fewer out-of-stock items and a bit more value for shoppers, Ellison said during a phone interview with the Charlotte Business Journal on Wednesday — the company’s earnings day.

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“Spring will be a reflection of some of the preparation over the last six months, but this is a business where the planning process takes a while,” Ellison continues. “We’re going to be a lot better this spring but not as good as we want to be.”

Ellison was named CEO of Mooresville-based Lowe’s, one of the Charlotte region’s largest employers, last July. He quickly began implementing a series of changes designed to make the home-improvement retailer more competitive.

Read more about Lowe's performance and Ellison's plans for the company here.